Apply online only, visit, www.srcity.org/jobs or https://www.governmentjobs.com/careers/srcity/jobs/4479501/code-enforcement-technician-housing-and-community-services-technician?sort=PostingDate%7CDescending&pagetype=jobOpportunitiesJobs
The Position
Are you seeking to join the City and be part of a dynamic and professional team making a difference in preserving our community? The City of Santa Rosa announces an exceptional opportunity to become a member of our committed, compassionate Code Enforcement team!
The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply.
The Benefits of City Employment
In addition to offering a rewarding work environment, opportunity for career growth, and excellent salary, the City of Santa Rosa provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice of three health plans, and top of the line employer paid vision and dental coverage.
A flexible work schedule: 5/8 or 9/80
11 paid holidays annually, plus 1 to 3 'floating holidays' per year, depending on start date and years of service
$500 annually for wellness
ABOUT THE POSITION:
Code Enforcement Technicians (HCS) perform a variety of technical tasks related to the exercise of an entry-level code enforcement role; learn and apply codes; utilize effective written and verbal communication skills; provide information and customer service to the general public as well as other diverse public and private groups or individuals; collect and monitor data and provide technical assistance to professional staff.
The current vacancy is in the Code Enforcement Division of the Planning & Economic Development Department. The eligible candidate list resulting from this recruitment may be used to fill future openings in Housing & Community Services Department or the Code Enforcement Division of the Planning & Economic Development Department. If you are interested in any Housing & Community Services Technician position with the City, you are encouraged to apply at this time.
Planning and Economic Development Department
The Planning & Economic Development Department provides a wide range of development services to the community, establishing long range plans for the growth and preservation of Santa Rosa. Key programs areas include Building/Code Enforcement, Economic Development, Engineering Development Services, and Planning.
Code Enforcement
The Code Enforcement Division serves the community by addressing City Code violations and nuisances; and working to secure compliance with the Santa Rosa City Codes and Ordinances related to building construction, substandard and dangerous buildings, property maintenance, zoning, noise, green building and environmental protection, sanitary sewer and storm water runoff, off street vehicle parking, and other general land use related requirements.
Housing Trust Division
The Housing Trust Division provides loans to developers to fund acquisition, development, preservation and rehabilitation of affordable rental complexes through federal funds from the Department of Housing and Urban Development (HUD), the State of California, and locally generated resources. The Trust Division has two HCS Technician positions which jointly monitor over 5,000 housing units to ensure compliance with affordability agreements. Compliance monitoring can include financial monitoring, physical inspections of units, and regulatory compliance to ensure the approved rent limits, affordability levels, and other associated provisions for restricted units are observed.
Homeless Services Division
The Homeless Services Division works with community partners to provide services to persons experiencing homelessness and to reduce the impacts of homelessness on the community in alignment with the City’s Homelessness Solutions Strategy. The City invests approximately $5 million annually in wide range of services, including emergency shelter, street outreach, encampment resolution, supportive services, and housing assistance. The Homeless Services Division and its programs are a key component of the City’s goal of attaining functional zero homelessness.
Rental Assistance Division
The Rental Assistance Program provides assistance to extremely- and very-low income residents through federal funds from the Department of Housing and Urban Development (HUD). Over 2,200 residents, including seniors, persons with disabilities, families, and veterans receive this assistance. It is the City’s largest housing program, bringing nearly $2M in monthly rental payments to Santa Rosa landlords and is a key component of the City’s Housing for All initiative. Specific programs include the Housing Choice Voucher, Emergency Housing Voucher, and Family Self-Sufficiency Programs; HOME tenant based rental assistance; Project-Based Vouchers and HUD-Veteran’s Affairs Supportive Housing (VASH).
THE IDEAL CANDIDATE:
The ideal candidate will possess:
A passion for serving the community.
A dedication to public service.
Experience on managing multiple tasks and working flexibly and collaboratively with a broad range of contacts including program participants, landlords and property managers, housing developers, community advocates, other government agencies, and City partners.
Exceptional interpersonal skills, including the ability to communicate effectively verbally and in writing, and the knowledge and technical abilities necessary to maintain a workload with a high degree of accuracy.
Team orientation, problem-solving, good judgement, and dependability are key attributes for success in this position.
Experience working directly in housing and/or code enforcement programs and the ability to speak Spanish are highly desirable.
HOW TO APPLY:
Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.
ADDITIONAL REQUIREMENTS:
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.
THE SELECTION PROCESS:
The selection process will include a minimum qualifications assessment; and may also include an application and supplemental questionnaire review, followed by department selection interviews.
For more information about this exciting opportunity, please contact Debbie Gutman at [email protected].
Examples of Duties and Responsibilities
Essential Duties:
The following duties are considered essential for this job classification:
Perform a variety of housing tasks including assistance to internal and external customers;
understand, interpret and apply local, state and federal housing laws, rules and regulations;
solicit and review housing assistance applications;
conduct surveys and perform research to track and report economic and housing data, discuss and explain procedures and objectives of programs with prospective applicants and program participants;
determine and re-examine eligibility for housing programs by verifying information submitted by program participants and applicants;
prepare paperwork and establish files for various projects;
assist in the preparation and administration of Requests for Qualifications and Requests for Proposals for public and private development and professional or technical services;
provide technical assistance to professional staff in the management of public improvement and/or private development projects from conception through completion of construction;
establish and maintain pertinent files and records;
calculate and process payments including review of eligibility and budget availability;
report, monitor and reconcile payments and reports;
develop control and reporting procedures to monitor and evaluate program performance;
compile and present information to policy making bodies and other boards;
communicate and coordinate activities with other city departments and outside agencies including the media; and
conduct marketing activities related to the City’s housing programs.
Additional Duties:
In addition to the duties listed in the Essential Duties Section, each employee in this classification may perform the following duties. Any single position may not be assigned to all duties listed below, nor do the examples cover all the duties which may be assigned.
Prepare, modify and monitor various documents used in various departmental programs;
conduct GIS research;
provide assistance with loan portfolio records, loan compliance requirements, loan document and portfolio preparation;
maintain close contact with housing program participants to investigate, handle and resolve complaints and problems, and to provide assistance in obtaining needed services;
provide referrals to supportive services for special programs;
monitor compliance with program requirements and appropriate documents;
monitor contract compliance and program eligibility for a variety of housing programs;
evaluate residential complexes to determine whether maintenance is adequate;
represent Housing programs in contacts with program participants, community groups, businesses and outside agencies;
provide technical assistance to develop grant applications and assist with economic development and housing activities;
conduct habitability inspections on rental properties; and
perform related duties as assigned.
Required Qualifications
Knowledge of: Principles and practices of economic development and/or housing program administration; principles and practices of interviewing and application screening; community resources related to social service; basic methods, principles and procedures related to record keeping and real estate; methods and techniques applied to mathematics and financial functions; workload management techniques; modern office practices and equipment; and spread sheet programs such as Microsoft Access and Excel.
Ability to: Learn and apply federal, state and local laws, rules and regulations relating to the provision of a variety of redevelopment, economic development and housing programs to interpret, explain and apply them; advise and assist program participants in obtaining departmental services; communicate clearly and concisely, orally and in writing, face to face and by telephone; give instructions, respond to questions and provide referrals to appropriate social service agencies; coordinate several projects/processes at a time; establish and maintain a variety of records, reports and files; maintain and reconcile financial transaction records, work within time constraints and meet deadlines; interact tactfully and effectively with program participants, occasionally in situations where relations may be strained; type adequately to perform duties of the position; establish and maintain cooperative working relationships with co-workers, clients, landlords, industry professionals, and the public.
Experience and Education: Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be: Experience – Sufficient experience which demonstrates possession of the knowledge and abilities listed above. Examples of experience may include performing eligibility work in a social service setting, working with real estate programs, preparing title reports, performing compliance activities and data collecting. Experience directly related to any housing or economic development program is highly desirable. Education – Equivalent to the completion of the twelfth grade. Completion of college levels courses in economics, community development, real estate, planning, human services or a related field is preferred and possession of an AA/AS degree in a related field is highly desirable. The ability to speak and write Spanish or other languages used by various segments of the City’s population is desirable.
License or Certificate: This classification may requires the use of a personal or City vehicle while conducting City business. In order to drive, individuals must be physically capable of operating the vehicles safely and must possess a valid, Class C, California driver's license OR be able to demonstrate the ability to travel on scheduled or unscheduled visits to various locations in the City which may or may not be reachable by public transportation.
Additional Information
Selection Process:
Applicants possessing the MOST DESIRABLE qualifications based on a screening of application materials and supplemental questionnaire will be invited to continue in a selection process that may consist solely of an application screening, or may include an oral appraisal interview, writing assessment, or another activity selected by the Human Resources Department. An eligible list will be established as a result of this selection process and may be used to fill future vacancies.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.
Working Conditions:
Incumbents in this classification perform most of the work in an office setting and when completing paperwork, are required to sit for extended periods at a computer terminal with the ability to move/change positions at will. Incumbents commonly enter data at computer terminals and operate standard office equipment, including a computer, requiring continuous or repetitive arm/hand movements. Incumbents may also be required to lift and carry stacks of paper or files weighting up to 20 pounds over distances 20 feet or less. Incumbents are required to communicate orally with customers, clients or the public in a face-to-face one-on-one setting, and via the telephone. One or more single positions in this class may require occasional evening or weekend work. Some positions in this class may be assigned field work involving habitability or property maintenance inspections. Incumbents assigned to inspection duties may occasionally walk for extended periods of time without the ability to sit or rest at will and climb and descend flights of stairs. During inspections, incumbents observe, compare and/or monitor field conditions to determine compliance with prescribed health and safety standards; they sometimes walk over rough, uneven or rocky surfaces to gain access to an inspection site. Incumbents may work in a variety of weather conditions with some exposure to the elements.
Santa Rosa - A Wonderful City to Call Home
The City of Santa Rosa is nestled in the center of famous Sonoma Wine Country, located just 55 miles north of San Francisco and 30 miles east of the Pacific Ocean with a population of approximately 180,000. Santa Rosa serves as the County seat and the center of trade, government, commerce, and medical facilities for the North Bay. The surrounding area is home to over a hundred wineries and vineyards and many beautiful parks and recreational facilities, including golf courses. Santa Rosa is in the center of a nationally recognized cycling area. We boast many attractions associated with large cities, including a symphony, performing arts center, theater productions and internationally recognized restaurants, yet still retain the warmth and small town feel of decades past. Santa Rosa has been named one of the 50 greenest cities in the United States with one of the top five mid-sized downtowns in California.
The City of Santa Rosa is proud to be an Equal Opportunity Workplace
The City does not discriminate on the basis of disability in employment. Requests for reasonable accommodations needed to participate in the recruitment process may be made by submitting a Request for Reasonable Accommodation Form within five (5) business days of being noticed that an event requiring accommodation is occurring. You may also contact the Human Resources Department at (707) 543-3060 or [email protected].