Vacancy caducado!
Redwood Ford is hiring! We are looking to add an experienced Service writer to our Team!
Job Description:
Greets customers in a timely, friendly manner.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Test-drive the vehicle or refer to the test technician as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications, using maintenance menus.
Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Experience is necessary, please email your resume.
Vacancy caducado!