DescriptionBASIC PURPOSEThe purpose of this position is to provide direction and supervision for program participants, provide facility security and assist with meal preparation.ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee the participants cleaning and doing their daily chores.
Participate in case conferencing as requested
Conduct routine curfew and bedtime checks
Maintain a neat and organized filling system
Complete emergency house laundry as needed
Conduct perimeter checks hourly
Distribute cleaning supplies
Oversee participants while they take their medications
Assist participants with daily needs (i.e: personal hygiene, simple problem solving, conflict management, etc)
Answer phone, handle routine questions and direct calls
Maintain accurate records of participant contracts through completion of daily logs and participant narrative folders
Keep log of all donations.
Keep an inventory of supplies and other essentials.
Maintain a professional image and procedure for the centers front office.
Assist the Center’s professional staff in handling participant activities as requested by the supervisor.
Enter statistics into HMIS, The Salvation Army database and assist with the grant reporting.
Complete written documentation of participant infractions.
Assist with the needs of the front office.
Maintain a neat and organized filling system.
Assist and/or lead class when needed
Conduct urine analysis and breathalyzer for participants as needed.
Maintain inventory and order supplies as needed.
Check and respond to emails and voicemails on a regular basis
Adhere to confidentiality standards.
Other duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
Knowledge of, and familiarity with, homeless services and social services.
Ability to speak and write the English language at a high and professional level
High degree of confidentiality
Computer literate in Microsoft Office applications Word, Excel and Outlook preferred
Excellent communication skills, both written and verbal.
Excellent and professional telephone etiquette and presence
High degree of organizational skills
Approach problem solving creatively
Strong ability to utilize a high level of time management and handling multiple tasks
CERTIFICATES, LICENSES, REGISTRATIONS
High school diploma or equivalent
Minimum one (1) year social service experience preferred
ServSafe Food Handlers Certification, accredited by the American National Standards Institute (ANSI)
Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
Must be 21 years or older
Authorize The Salvation Army to add name to the CA DMV Pull Notice Program
Complete The Salvation Army vehicle course training
PHYSICAL REQUIREMENTS:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
Ability to grasp, push, and/or pull objects
Ability to reach overhead
Ability to operate telephone
Ability to lift up to 25-40 lbs.
QualificationsLicenses & CertificationsRequired
Driver's License
Preferred
Food Handler's Card
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)