Join Our Team as a Mac-Based System Admin & Tech!
A small yet mighty Los Angeles based IT Managed Service Provider seeks part time contract-to-hire Mac System Admin to support the needs of a client. This position is hybrid-remote and has the potential to evolve into a full time position, the majority of tasks can be completed remotely working from home but once or twice per week on-site visits to the client office for some in-person tasks will be needed. The ideal candidate will be personable and able to communicate well with non-technical clients as well as adaptable to changing needs. This role will be working directly with the MSP owner who has a down to earth approach and a team player mentality.
Key Responsibilities:
- Provide IT help desk and technical support for 40 users running a fleet of Mabooks and Mac desktops in a creative business environment for 2-3 days per week.
- Troubleshoot and assist users remotely with Mac requests using Teamviewer.
- Set up and onboard new employees & computers within 2-3 days of request.
- Visit client's office location weekly or bi-weekly depending on weekly requests.
- Manage users in cloud platforms like Google Workspace & Slack.
Preferred Qualifications:
- 3+ years experience with Apple macOS & iOS devices. Windows experience is a plus.
- 1+ year experience in a technical, retail or customer service position professionally assisting customers in some capacity.
- Experience with business apps like Google Docs, Chrome, Microsoft Office, Apple Mail and Outlook.
- Basic familiarity with creative apps like Adobe, Final Cut & Davinci Resolve to assist with basic issues. No editing or creative skills required.
- Understanding of standard TCP/IP networking, DNS & DHCP protocols &
- Strong technical troubleshooting skills with attention to detail & a willingness to learn.
- Valid driver's license and reliable transportation.
Why Join our Team ?
Unique opportunity to get technical experience in the creative entertainment industry and grow with a young IT MSP on the rise with huge opportunity for growth. Perks include company issued Apple devices, flexible time off and once a month free lunch on the company.
Starting contracted hourly rate of $40 per hour with a set schedule & minimum 15-hour per week guarantee.On-site visits will be in the heart of Westlake Los Angeles near Contreras High School surrounded by amenities.
If you are interested in applying please send your resume with references and contact information.