We are a well-established independent auto repair shop in Whittier, servicing a wide range of vehicles, from classic cars to modern models. Our services cover everything from routine maintenance, such as oil changes and tire services, to brake repairs and complete engine rebuilds.
We are seeking a Service Writer to join our team. This role involves assisting customers by explaining necessary repairs and services while ensuring a top-tier customer experience. The ideal candidate will have strong communication skills, automotive knowledge, and a commitment to excellent customer service.
Responsibilities:
Greet customers and assess their vehicle service needs
Clearly explain recommended repairs and services
Provide accurate estimates and answer customer questions
Coordinate with technicians to ensure smooth workflow
Maintain a positive and professional customer experience
Qualifications:
Previous experience as a service writer or in a customer service role (automotive industry preferred)
Strong communication and organizational skills
Basic understanding of automotive repairs and services
Ability to work in a fast-paced environment
Bilingual (English/Spanish) preferred to effectively assist a diverse customer base
If you’re passionate about cars and customer service, we’d love to hear from you!
Please send an email or text me at (323)482-5352