We are a cleaning company that is looking for a Receptionist/ hands on/ Customer Service to join our team as full time/part time
You will be responsible for helping customers by providing product and service information and resolving technical issues. MUST SPEAK SPANISH
Responsibilities:
Handle customer inquiries and complaints
Provide information about our services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Scheduling clients, supervising team, trying employess
Qualifications:
Previous experience in customer service, sales, marketing, payroll or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Must have a valid driver license
Housekeeping experience as a plus