Get Benefits and Work with Purpose - Program Quality Specialist (Greater LA County and OC)
compensation: $23-$25 per hour & $0.70/mile reimbursement; full benefits after 60-day period
job title: Get Benefits and Work with Purpose - Program QA/QC
Quality Assurance Specialist (Los Angeles, Orange County, San Fernando Valley)
To apply, send your resume through Craigslist.
Do you want to be inspired? Do you want the best for people? If so, we may have something great for you.
Position Overview
We are looking for a passionate and detail-oriented Quality Assurance Specialist to help us ensure that our programs for adults with developmental disabilities are always providing the highest quality of care. You will conduct site visits, perform regular check-ins, and help maintain our compliance with state and agency standards. If you are empathetic, proactive, and care deeply about service quality, this role is for you!
Key Responsibilities
Visit group sites (both announced and unannounced) in the San Fernando Valley, West Los Angeles, and Orange County to review program quality and compliance
Perform weekly check-ins with staff to address quality assurance needs
Review and audit case notes, training records, and other documents for compliance
Provide helpful feedback and support to staff based on your observations
Help develop and maintain quality assurance procedures and protocols
Participate in projects that focus on improving the quality of services
Keep organized records of all quality assurance activities and findings
Communicate findings and suggest improvements to program directors
Collaborate closely with Executive and Program Directors to ensure continuous improvement
Group coverage as needed
Qualifications
Bachelor's degree preferred, high school diploma or GED required
At least one year of experience working with individuals with developmental disabilities
Reliable vehicle, valid driver's license, and willingness to travel frequently between locations
Strong organizational and time management skills
Excellent written and verbal communication skills in English (Spanish is a plus)
Ability to work independently and make sound decisions during site visits
Proficient with computer applications, including Microsoft Office
Benefits
Health and dental insurance
Paid time off and holiday pay
Retirement plan with employer contribution
Mileage reimbursement
If you care about making a difference in the lives of others and are committed to high service standards, we encourage you to apply today!