POSITION: Case Manager
COMPENSATION: Your Salary will be based on the fire you bring to our team. Please email us your salary expectation.
OUR BENEFITS (WHY YOU WILL LOVE WORKING WITH US): We are not your typical office. We are a tight-knit and supportive team that enjoys working together in the office – and even spending time together out of the office. We celebrate wins, lift each other up, and have a lot of fun, all while fighting for a great cause: helping hurt people when they need us the most.
- Performance-Based Bonuses: We believe your great work should be rewarded. That’s why we give bonuses based on your individual performance.
- Autonomy In Your Work: We hire smart people and trust you to manage your own cases with support when you need it. We don’t like to micro-manage just as much as you don’t like to be micro-managed.
- Real Growth Opportunities: This is a place to level up your skills. You will have direct access to attorneys and get great training. How much you grow is up to you.
- Health Insurance: Your well-being matters. We offer health insurance to help take care of you and your family.
- Paid Vacation: You’ll start with one week and we encourage you to actually use it. We all work hard – we should take time to play hard!
- Surprise Treats & Celebrations: We have spontaneous lunches, birthday celebrations, random pastry days…we find reasons to enjoy the little things.
- Your Voice Matters: Got an idea? We want to hear it. This is a place where everyone contributes and has an impact. Your input will help us grow.
CHECK US OUT: Learn more about us on Instagram: @Bigbenlawyers
GROWTH PATH: The Case Manager can be promoted to a Senior Case Manager, a Department Manager or a Litigation Case Manager
YOUR DUTIES:
You will be responsible for the case until it is settled (at or above the Settlement Goal) or transferred to the Litigation Department. Your duties include:
1. Having regular file review meetings.
2. Doing a comprehensive client intake.
3. Making Claims with Insurance
4. Getting evidence (videos, witness statements, TCRs) to prove liability.
5. Preparing Preservation of Evidence and other letters.
6. Reading Traffic Collision Reports and identifying potential liability issues.
7. Managing Client’s medical treatment (to get client care prescribed by doctor).
8. Regularly speak with your clients.
9. Keep an accurate record of the client’s treatment progression.
10. Use our Records Clerk to collect medical records and bills.
11. Read medical records for accuracy.
12. Prepare draft of demands for attorney review.
13. Create A.I. Based Medical Chronologies for use in demands.
14. Communicate with Adjustors and provide additional information they need.
15. Have Attorney Review the Release then get client to sign.
16. Record all conversations in the Conversation Log.
REQUIREMENTS FOR THE JOB:
1. You MUST have at least 2 years of experience working as a case manager in a personal injury law firm
2. Spanish is a HUGE plus, but not a requirement.
HOW TO APPLY:
Please email your Resume and a Cover Letter to [email protected]. In your cover letter please do the following:
1. Put the yearly salary you expect to be paid.
2. Write one quick paragraph about your favorite hobby or activity outside of work. (Please do not use Chat GPT).
3. Include your cell phone number, your email, and the best time to call you.