A full-time bi-lingual (Spanish or Armenian) Front Desk Receptionist is wanted for an immediate opening in a busy medical office.
ESSENTIAL DUTIES AND RESPONSIBILITIES include following;
Welcomes patients and visitors by greeting in person or on the telephone; answering or referring inquiries. Interact with patients in a courteous, friendly, and caring manner.
Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and insurance information. Ensures patient charts are complete and up-to-date.
Scan and upload new patient registration forms and patient information. Verifies eligibility of insurance benefits and obtains authorizations for care.
Schedules follow up appointments.
Contacts Physicians when results (labs, x-rays, etc.) have arrived (by fax, mail, etc.)
Collects co-payments and fees-for-service
Constantly works in a team with all co-workers to ensure good quality patient care.
SKILLS REQUIRED:
Minimum of 2 years’ experience in medical field Excellent computer skills Superior Time Management Skills Superior interpersonal and communication skills Extensive familiarity with health care relevant legislation and standards for the protection of health information and patient privacy (HIPAA) Must possess a high degree of integrity and trust along with the ability to work independently Excellent Computer and documentation skills Very organized and able to multitask; detail oriented Understands and follows health provider's instructions; seeks clarification when necessary Knowledge of medical terminology is a plus
Other duties may be assigned.
COMPENSATION:
based on experience
Health Insurance
PTO
Paid Holidays
Retirement plan