Front desk staff for busy chiropractic clinic (Wilshire and Highland)
compensation: Hourly plus potential for bonus
employment type: Weekend Part time
The Jointthe chiropractic place is looking for weekend time front desk staff (Wellness Coordinators) to work in busy chiropractic offices in Los Angeles. The locations that we are currently looking to staff are located in Wilshire and Highland.
Job Summary
As a Wellness Coordinator at the chiropractic place, you will be the first point of contact for patients. You'll be required to make each of them feel at home and welcome. At the chiropractic place, we have several different plan and package offerings that you will be responsible for presenting to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will also be important for your success.
Summary of Essential Job Functions
-Manage clinic phone calls
-Greet and assist patients with the completion of required paperwork
- Present our Wellness Plans and Visit Packages to patients
- Sell the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation, complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Participate in marketing opportunities to help the clinic build new patient counts
- Manage daily clinic operations including; ensuring it's clean and that inventory is stocked
- Manage the flow of patients through the clinic in an organized manner
- Execute all of The Joint. . .the chiropractic place's Standard Operating Procedures
- Provide the highest levels of customer service
- Maintain the highest levels of professionalism and decorum at all times
- Be a team player and contribute to a positive, healthy work place culture
Minimum Requirements
- High school diploma or equivalent (associates degree or higher preferred)
- Cheerful and positive attitude
- Able to work weekends/evenings (as required)
- Ability to commit to regularly scheduled days and shifts
- Able to use office equipment; computer, scanner, fax, and phone system
- Proficient with Microsoft Office
- Maintain the cleanliness of the clinic and organization of workspace
- Maintain a professional appearance and wear Company approved attire
- Confident in presenting and selling memberships and visit packages
- Willingness to learn and grow
Abilities Required
- Able to stand and/or sit for long periods of time
- Able to lift up to 20 pounds
Pay
- Hourly plus bonus potential and overtime.
About The Joint the chiropractic place:
Our mission is to improve quality of life through routine and affordable chiropractic care delivered through a nationwide network of modern, comfortable chiropractic clinics staffed with experienced, licensed chiropractors.
We are revolutionizing the way people receive chiropractic care by putting the relationship back where it belongs, between the patient and the chiropractor.
The Chiropractic office is reinventing chiropractic care by making quality chiropractic care affordable for patients seeking pain relief and ongoing wellness. Our affordable plans and packages eliminate the need for insurance, and our no-appointment policy, convenient hours and locations make care more accessible.