Duties:
- Answering phone calls and directing them to the appropriate department or individual.
- Greeting patients and visitors in a professional and friendly manner.
- Scheduling appointments and managing the appointment calendar.
- Collecting patient information and updating dental records.
- Verifying insurance coverage and obtaining necessary authorizations.
- Assisting with patient check-in and check-out processes.
- Handling patient inquiries, resolving complaints, and providing excellent customer service.
- Maintaining cleanliness and organization of the reception area.
Skills:
- Excellent communication skills, both verbal and written.
- Proficiency in using phone systems and other office equipment.
- Strong organizational skills with attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of dental terminology and procedures is preferred.
- Familiar with billing dental claims.
This is an exciting opportunity for an individual who is passionate about providing exceptional customer service in a dental setting. If you have the necessary skills and qualifications, we invite you to apply for this position.