Role Overview:
Being a dental office receptionist involves a mix of administrative tasks and customer service skills. You're the first point of contact for patients, whether it's answering phone calls, scheduling appointments, managing patient records, or handling billing and insurance inquiries. Your role is crucial in maintaining smooth operations and ensuring patients feel welcomed and cared for from the moment they walk in or call. It's a job that requires multitasking, organization, and a friendly demeanor to create a positive experience for patients while efficiently managing the office's administrative tasks.
Dentrix: Required