We are a fun and friendly Family & Cosmetic Dentistry practice with a beautiful office conveniently located on the West Side. Dr. Ahdoot is a graduate of the world famous New York University College of Dentistry. He has been practicing since 2008 and is passionate about the art of Dentistry and healing others. Our clinical environment is supportive and focused on your personal and professional growth.
We are committed to serving our patients by providing information that helps them to make more informed decisions about their oral health and delivering personalized and gentle care. We are looking for an experienced and compassionate Front Office Team Member with a positive mental attitude who knows how to make our patients feel like family.
Front Office Responsibilities
· Schedule appointments in a productive and fluid manner
· Confirm appointments and follow up on no-shows
· Verify patient insurance and process claims
· Greet patients and inform them about their visit
· Register new patients
· Respond to patient questions or concerns
· Answer phones
· Communicate with patients promptly, using chat, email, and phone
· Present Treatment Plans
· Speak with patients regarding financial arrangements
· Take cash and credit card payments from patients
· Meet monthly production and collection goals
· Deliver exceptional customer service at all times
· Coordinate referrals to specialty offices
· Maintain a clean and friendly waiting area for patients
· Support marketing endeavors
· Other duties as requested
Skills and Experience – Front Office
· Scheduling dental appointments – 1+ years required
· Insurance verification – 1+ years required
· Treatment plan presentation – 1+ years required
· Open Dental software familiarity preferred
· Excellent computer skills
· Exceptional communication and people skills
· Strong attention to detail
· Maintain a positive attitude under fast paced situations
· Highly organized
Hours and Benefits
This is a full-time position with the following hours that are subject to change:
Monday 9:00am-6:00pm
Tuesday 9:00am-6:00pm
Wednesday 8:30am-5:30pm
Thursday 9:00am-6:00pm
Friday 7:45am-4:30pm
Employer contributes 50% to medical insurance after Introductory Period
Free in-office dental benefits for employees plus discounts for family members
Free parking in the building
Paid Time Off (PTO)
Exceptional growth and career advancement opportunities
Job Type: Full-time
Pay: $20.00 - $25.00 per hour; Bonus pay available
Education: High school or equivalent (Preferred)
Work Location: In person