We are seeking a highly motivated and organized Front Office Coordinator to join our team at Norwalk Village Dental Center. The Front Office Coordinator plays a vital role in ensuring the smooth and efficient operation of our dental office by managing front desk duties and providing exceptional customer service to our patients.
Responsibilities:
Greet patients warmly and ensure a positive first impression of the dental office
Answer incoming calls and schedule appointments using our electronic scheduling system.
Billing, Posting treatment, tracing and accounting, and other front desk duties & Treatment coordination
Verify patient insurance information and process insurance claims
Collect patient payments and provide financial counseling as needed
Maintain patient records and update information accurately in our database
Coordinate with dental assistants to ensure timely patient flow
Assist with administrative tasks such as filing, faxing, and scanning documents
Manage office inventory and order supplies as needed
Ensure cleanliness and organization of the front desk area and waiting room
Uphold HIPAA compliance and patient confidentiality at all times.
Back office work such as cleaning chairs, disinfection and sterilization.
X-rays and intraoral pictures, Dental assisting, treatment setups, training and coordination
Qualifications:
High school diploma or equivalent required; associate's degree or higher preferred
Prior experience working in a dental or medical office setting preferred
Proficiency in using electronic health records (EHR) and dental software systems
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask in a fast-paced environment
Positive attitude and ability to work effectively as part of a team
Knowledge of dental terminology and procedures is a plus
Bilingual in English and Spanish is a plus.
Benefits:
Competitive salary commensurate with experience
Paid time off and holiday pay
Continuing education opportunities
Opportunities for career advancement within the dental field
Join our team at Norwalk Village Dental Center and become part of a dynamic and caring dental practice dedicated to providing exceptional patient care. Apply now to take the first step toward a rewarding career in dental administration