We are seeking a Bilingual (English - Spanish) Front Desk Agent to join our team!
Hourly Rate Training Period: $17.50
Hourly Rate after Training: $18.00
Part-Time Job: 3 to 4 Nights
Shift available: Night Shift only / Hours 11:00 p.m. to 7:00 a.m.
As a Night Auditor / Front Desk Agent, you must provide friendly customer service and adhere to the company rules and regulations. Activities include:
- Answering the phone and reply to customers requests or concerns using a friendly tone of voice.
- Making reservations.
- Checking in and checking out guests.
- Posting payments or charges to guests' accounts.
- Monitoring and replying to all emails that occurred during the shift.
- Reporting issues, maintenance problems, or messages to be followed up in the front desk journal.
- Preparing housekeeping reports accurately.
- Running night audit reports.
- Setting up the breakfast. Breakfast must be set-up by 6:30 a.m. each day. This task involves making coffee, setting up breads and pastries, fruit, preparing waffle mix, heating up eggs and meat. No cooking or chopping is required for this task.
To apply for this position, please e-mail your resume and specify the best time to call you back. You can also come to the hotel to fill out an application in person Monday through Saturday from 9:30 a.m. to 1:30 p.m.