VP, Client Management

Reporting into the US Managing Director, we are looking for someone with a background in client management who can be a true partner to our clients, leading our teams in identifying client challenges, interpreting those briefs, and turning them into the best agency solutions.Your daily role will focus on the US region, but they will collaborate with global stakeholders to bring to life our One Jellyfish approach.The salary range for this position is $200,000 - $250,000Key Responsibilities:As a VP, Client Management, you will manage the strategic leadership of your portfolio, ensuring you and the team strive for excellence on behalf of your clients.You will contribute to the success of Jellyfish through the leadership of your portfolio by setting the highest standards in client satisfaction and retention, plus service expansion across your portfolio. You will lead by example and mentor others.You will lead one or more of the most complex and/or important client(s) accounts at Jellyfish. You will collaborate with others to create client relationships.Seen by a client as the lead voice on an account, you will be a trusted advisor, working with C-level members of your accounts, unlocking the potential for growth within our client organization.You will work with the most senior levels of both Client and Jellyfish leadership to develop strategy, resulting in a significant positive impact to client results. Connecting with other departments/industry/global leads to developing innovative approaches to solving the trickiest of client business problems.Advocate, drive adoption of and support execution of CM practices across client teams and offering solutions to the Client Management team to improve the overall effectiveness and/or efficiency of the practice.As client lead, you will manage client commercial targets. Lead and facilitate the growth of portfolio clients' net revenue.You will help drive excellence for our clients, ensuring best-in-class delivery.Work alongside other senior leaders within the organization to drive the One Jellyfish proposition and creative community culture across the region.