Residence Concierge

Turning moments into memories for our owners, residents & guests is just one way we are ambassadors for our brand, our property and our community. As a member of our Residential Team, you will use your passion for personalized guest service by providing a warm welcome for our owners, residents, and guest sharing the very best attractions, events and venues our destination has to offer.What you will be doing: Identify and document all requests, expectations and biographical information for owner, residents and guest profiles to facilitate creating personalized experiencesHandling of all resident requests & bookings through email, phone or personal communication & following up within a prompt timeframeReview daily arrivals and identify special requirements with the Doorperson, Engineering and HousekeepingAct as a liaison for our owners & guests. Greet owners, residents and guests upon arrival, completing the arrival and departure process, all service standards are followedAssist with delivering packages and luggage as needed to condosInspection & assets management for condo units and reporting any issues that need to be addressedWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHPay Rate: $33.90 per hour