Key Account Manager - Allergy/Pediatrics

The Key Account Manager will be responsible for developing, communicating, and implementing strategic business plans for assigned accounts and expanding corporate relationships with key stakeholders. The incumbent will serve as primary point of contact for leaders at targeted accounts, have a strong rapport with them, understand their unique needs and create customer specific business opportunities. Will communicates customers’ business and therapeutic needs to appropriate EVERSANA and ALK commercial teams. The KAM is responsible for uncovering any access and reimbursement challenges and opportunities for the Customer’s product across all assigned accounts and developing a strategy and messaging to address. Accounts/stakeholders/customers will consist of C-suite level, Medical Directors, Practice Administrators, Pharmacists, and other key decision makers. Targeted accounts may include large private group practices and Health Systems. The KAM will monitor the payer environment in their geography and identify and address issues.  The KAM will collaborate extensively with other team members, management, and key market access-related partners to communicate compelling product value prop messaging and ensure system wide product knowledge. Deep knowledge and understanding of the clinical, economic, and business model dynamics driving decision making and coverage is critical as well as the ability to communicate these dynamics with clients with approved clinical and economic data. The position reports directly to the Key Account Director.ESSENTIAL DUTIES AND RESPONSIBILITIES:Develops understanding of decision-making structure, key influencers, and other strategic objectives relevant to the customer and accountsIdentifies opportunities within accounts and delivers compelling value proposition messaging to build advocacy for use of ALK product portfolioCurrently has or builds appropriate relationships with key stakeholders (e.g., C-suite executives, Pharmacy Director, decision makers) and gain understanding of customer's decision-making processManages the development of an account plan at each customer by incorporating knowledge of key market trends and collaborating with internal teams to develop account-specific strategiesEnsures knowledge of customer is appropriately shared with other external and internal teams to create opportunities for commercial cross-functional peers to be successful and enable Customer to align with high level needs of the targeted customers/accountsFacilitate introductions to appropriate medical affairs colleagues as appropriateWork closely with cross functional teams to ensure products strategies are aligned and patient access objectives are achievedCommunicate with management to facilitate optimal access and remove barriers to entryLead and conduct quarterly business reviews of targeted accounts with cross functional teamMakes appropriate decisions on behalf of Customer/EVERSANA to protect and maximize business opportunities within an account by developing customer-centric solutions to support Customer’s product and access strategyMaintains expert operating knowledge of all company policies and guidelines, including but not limited to those addressing interactions with healthcare professionals, compliance, and business conduct.