Vacancy caducado!
- Responsible for the day-to-day management of the IT infrastructure at the venue, including:
- Functionality of PCs, laptops, printers, network equipment, phones, wireless, cabling, time clocks, software, etc
- On-site management and tracking of all client IT assets
- Installation of all IT equipment
- Work with building tenants to integrate their IT projects and hardware while ensuring TAC 45 security standards
- Manage and delivery of technology services for events held at the venue in addition to onsite support.
- Create, delegate, and deliver IT solutions for teams, tenants, clients, and staff based on requirements provided. Work directly with the various venue teams or affiliates on initiatives that have a technology component
- Work directly with the client Digital Services corporate group to assure policies and procedures are being followed in addition to best practices. Work with the client Digital Services InfoSec team to help identify cyber security risks and remediation measures.
- Manage and develop standard operating procedures for the venue to help manage and support its technology systems.
- Manage and schedule part-time event support staff and 3rdparties that are needed to support the venue's business.
- Work closely with Finance and business leaders to establish budgets that capture capex and opex costs for technology investments and life cycle refreshes.
- Develop training initiatives to keep the venue's staff current on office productivity tools and cyber security matters.
- Work with the client Procurement team to facilitate new hardware/software requests and tracking of all client IT assets. Troubleshoot and remediate LAN and WAN issues with the assistance of the client Network Team.
- Develop and execute strategic initiatives focused on venue technology and moving the business forward. Develop and execute plans that focus on operations excellence to increase overall efficiencies within the IT department
- A minimum education level of: BA/BS Degree (4-year) in Computer Science or a related field.
- Minimum of 5 years of experience in a technical position with primary responsibilities supporting users in a Microsoft environment, including MS Office 365, Windows 7/10, and Windows Server and Macintosh OS.
- Proven experience in a technical position in a facility with standard network and server protocols: TCP/IP, DNS, DHCP.
- Demonstrated knowledge and experience with business applications, report writing, creating user documentation and/or specification, etc.
- Demonstrated knowledge and experience in network and telecom operations support to include MACs, structured cabling, patching, and cross connecting (110 and 66 blocks)
- Self-Motivated and able to work independently.
- Superior interpersonal skills, verbal and written communication skills; ability to receive and give instructions, leadership skills; ability to make presentations to company management and clients
- Excellent organizational and project management skills, including ability to organize time and work on multiple tasks and follow through to completion of task or project.
- Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy.
- Maintain current knowledge of industry trends and potential impact on the IT business.
- Experience with Customer Support Management, or Technology Management.
- Experience with Vendor and Contract Management.
- Experience in Asset Management and Life Cycle Management.
- Experience in IT Service Management and ServiceNow
- ITIL Foundation Certification
- Working knowledge of network LAN devices.
- Strong knowledge of various mobile handheld device operations systems such as IOS and Android devices.
- Strong working experience with Client desktops, laptops and servers.
- Knowledge of Wi-Fi spectrums, channels and troubleshooting.
- Symantec Enterprise Antivirus Management and mitigation. (SEP 12 preferred)
- Must be able to work evenings, weekends and/or holidays as needed.
Vacancy caducado!