Customer Service Assistant

Job DescriptionWe are looking for a motivated and detail-oriented Customer Service Assistant to join our team. The ideal candidate will serve as the first point of contact for clients, assisting with inquiries, resolving issues, and ensuring a smooth customer experience. This role requires excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced environment.ResponsibilitiesRespond to customer inquiries via phone, email, and in person in a professional and timely manner.Provide accurate information about products and services.Handle and resolve customer complaints with empathy and efficiency.Maintain records of customer interactions and transactions.Collaborate with other departments to ensure client satisfaction.Assist in administrative tasks as needed, including data entry and reporting.