About the Role:
A well-established medical group in Glendale, CA, is seeking a Customer Service Representative to provide phone support to patients. This role is perfect for someone with strong communication skills who enjoys helping others and ensuring patients stay informed and supported.
Key Responsibilities:
Make calls to patients to provide updates and ensure they have the necessary information.
Answer incoming patient inquiries and assist with scheduling appointments.
Offer friendly and professional support, ensuring a positive patient experience.
Maintain accurate records of interactions and follow up as needed.
Collaborate with internal teams to streamline communication and patient care processes.
What We’re Looking For:
Prior customer service or call center experience preferred, but not required.
Strong verbal communication skills and a patient-focused approach.
Ability to handle multiple tasks while maintaining attention to detail.
Comfortable working in a fast-paced environment.
Proficiency in basic computer skills and data entry.
Why Join Us?
Opportunity to make a meaningful impact in patients’ lives.
Supportive team environment with room to learn and grow.