Pool Bartender

SUMMARYAs a Bartender with Fairmont Hotels, you will be an ambassador for the exceptional service of Acqua, our pool area. Your warm, attentive guest service and passion for mixology is worth raising a glass to!This position will have direct contact will all guests. The bartender will make drinks, take, and deliver food and drink orders in a prompt and courteous manner while maintaining a high level of quality and consistency. The bartender must enjoy working outside in a fast-paced atmosphere. This person must be highly motivated, energetic and possess excellent and polished communication skills.  ESSENTIAL DUTIES and RESPONSIBILITES   Include but are not limited to the following: Uphold the Fairmont values and mission statement while performing all tasksAdhere to all company policies and proceduresConsistently offer professional, friendly and engaging serviceProvide the highest quality service to all guests at all times, by instilling the company philosophy.Responsible for being the point person to meet and greet all guests and visitors entering the pool areaResponsible for escorting guests to their preferred area of pool when requiredPrepare and set up the bar as per requirementsAssist guests regarding menu items in an informative and helpful wayFollow outlet policies, procedures, opening/closing checklists and service standardsAssist with ordering, restocking, and complete the inventory list.Assist with bar inventory at month-endHave full knowledge of beverage lists and promotionsHave full knowledge of all menu items, garnishes, contents and preparation methodsTake orders, answer questions, and make recommendations for menu listed products.Mix drinks and control the beverage stock as per guidelinesServe alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations. Monitor and maintain cleanliness, sanitation and organization of bar top, tables, and pool areaResponsible for correctly handling cash, credit and comp procedures and properly completing paperworkAssist in keeping pool deck clean, towel pick-up, placing towels on chairs, and some bussing requiredFacilitate bookings of certain sections when requiredParticipate actively in the resolution of guest concerns.Assist guests with ADA equipment (pool lift chair and wheelchair lift)Use appropriate upselling techniques.  Understand the processes of delivery and removal of all product and equipment.Handle all guest checks according to Hotel policy.Maintain pars and equipment as needed to successfully accomplish all service tasks.Complete side work as assigned by Manager.Engage and genuinely interact with guests while anticipating their needsFollow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests.Work well with others as a teamAssist in filling in at other F&B areas and/or outlets as neededDisplay a congenial appearance and is well groomed at all times.Maintain regular and predictable attendancePerform other duties as assigned or needed