Patient Care Coordinator

Description We are offering a contract employment opportunity for a Patient Care Coordinator in Laguna Hills, California. In this role, you will be a vital part of our healthcare team, providing administrative support to the Radiology Therapeutic department. Your work will encompass handling patient registration, scheduling, billing, and insurance verification. You will also be responsible for managing patient records and ensuring the smooth operation of our medical record systems.Responsibilities Handle end-to-end patient registration, scheduling, and billing processes to ensure timely and accurate reimbursement. Provide administrative support to the Radiology Therapeutic department, including file management, report distribution, and computer system utilization. Engage with patients to provide understanding and a positive healthcare experience. Input emergent orders following established procedures to prioritize patient care needs. Troubleshoot non-routine billing or cancellation occurrences that require contractual interpretation. Assist in the training of new staff members within the Radiology Therapeutic Department. Contribute to the development and upkeep of department procedural manuals to support evolving business needs. Maintain accurate records following regulatory guidelines or standards. Provide excellent service to patients, visitors, and fellow staff members. Register, verify, and update patient information in EPIC in a timely and accurate manner. Prioritize and coordinate job duties to maximize department efficiency, monitor work queues for account follow up and bill release. Respond promptly and appropriately to department/management and customer requests for information or actions. Ensure and obtain correct current eligibility, benefit coverage, and authorizations to secure patient accounts. Maintain a neat, organized work environment, keeping work-related supplies and reference material in designated locations. Exhibit the ability to prioritize and multitask effectively. Perform other duties as assigned.Requirements Proficient in Allscripts software Ability to design and manage Banner Ads Expertise in using Cerner Technologies Familiarity with CRM platforms Experience with Dentrix Dental Software Capable of answering inbound calls efficiently Knowledge in handling authorizations Understanding of benefit functions Proficiency in managing billing functions Ability to create and interpret charts and graphs Experience or knowledge in the field of surgery Proficiency in surgery scheduling Familiarity with medical insurance verification procedures TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .