Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here (https://www.myworkday.com/montage/d/task/1422$1471.htmld) to apply internally. Food and Beverage / Recreation Supervisor SUMMARY The Food and Beverage / Recreation Supervisor is responsible for supervision of the day to day functions of the department while providing excellent customer service, and actively contributing to the department requirements and standards. ESSENTIAL FUNCTIONS
Assisting the Department Manager in the development, implementation and maintenance of Montage quality service standards
Ensuring food and beverages are being served in a professional and timely manner
Monitoring set up and maintenance of department to ensure all side work is complete
Monitoring and facilitating the day to day operations of Beach and Pools service
Interacting with guests to ensure a positive guest experience; attending daily pre-meal meetings
Conducting ongoing service training of department associates and assisting in the completion of daily shift reports
QUALIFICATIONS
Minimum of two years’ experience in customer service.
Minimum of two years’ experience in Food and Beverage.
Excellent telephone etiquette.
Exceptional guest recovery skills.
Enjoy interacting with people in a fast paced environment.
Excellent organizational and time management skills.
Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
Must possess a positive attitude.
Must be willing to participate in a learning environment.
Must integrate company values throughout all interactions.
Must be able to quickly adapt to effectively using new software products.
Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.
PREFERRED
College Degree preferred.
Minimum of one-year experience in a luxury hotel preferred.
Recreation and Sports background preferred
PHYSICAL REQUIREMENTS
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
The pay scale for this position is $26.00.The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.