Vacancy caducado!
- Setup, maintain and repair user accounts and computers on various systems ranging from Active Directory to plant specific business systems in accordance with all IT procedures and Sarbanes Oxley requirements. Seek manager’s input on any situations that are unclear.
- Request, configure, and install workstations, printers, terminals, and related components.
- Provide new user orientation and keep up to date documentation for users to reference related to general IT systems/applications.
- Establish and maintain network users, user environment, directories, and security.
- Maintain and update an accurate IT asset inventory including proper additions and changes of assets, decommissioning of assets, and organizing and performing disposal of equipment.
- Install and test software upgrades.
- Provide regular reconciliation of software as needed.
- Establish and maintain professional rapport with user community and seek to gain positive reviews from users by displaying a sense of urgency, responding to issues quickly with solutions or status updates and making sure users feel their issues are important and are being attended to.
- Communicate with other departments to report and resolve software, hardware, and operation problems. Refer continuing problems to supervision.
- AA in Computer Science or equivalent experience
- Experience working in large enterprise networks is desired
- 2+ years in a similar capacity
- Excellent time-management, communication, technical writing, presentations, and organizational skills required
- Demonstrated ‘can do’ drive and attitude
- Ability to analyze, troubleshoot, and remedy network and server issues remotely
- Proficient in network concepts such as TCP/IP, VOIP & VLANs
- The ability to work independently
- The ability to work under pressure and interface with senior management.
Vacancy caducado!