Overview:
Growing manufacturing/distribution company in Montclair, CA., has an immediate opening for an energetic, self-motivated Key Account Manager, with 2+ years’ experience in Video Game/Collectible Wholesale Industry, that will foster sales, new leads & provide customer service support to our company’s busy Sales Department. We are looking for a hard-working individual with a high level of attention to detail and the ability to learn quickly and handle a variety of job-related job duties effectively and efficiently.
Job Duties Include:
▪ Compiles lists of prospective customers for use as sales leads based on information gathered from various reliable sources such as newspapers, business directories, industry ads, internet web sites, and trade shows.
▪ Plays an integral part in generating new and existing sales and long-lasting customer relationships.
▪ Handles designated sales accounts by developing a solid/trusting relationship between Innex and customers. Communicates via email, instant messaging, Skype, phone, etc.
▪ Develops a complete understanding of key account needs, anticipating key account changes.
▪ Resolves key customer issues and complaints in a prompt and effective manner.
▪ Travels throughout assigned territory and calls on regular and prospective customers to solicit orders, pitching a variety of products to core customers.
▪ Travels via personal vehicle, airline, public transportation, etc., and participates in Trade Shows; meets and surpasses at least 80% of set Trade Show goals and post trade show goals.
▪ Creates/maintains a process for managing historic pricing for customers.
▪ Displays/demonstrates products using samples or catalog, emphasizes sellable features.
▪ Quotes sales prices and credit terms and prepares sales contracts for orders obtained.
▪ Keeps track and updates CRM.
▪ Provides estimated delivery date to customer based on knowledge of productivity and delivery schedules.
▪ Prepares business transaction reports and maintains expense accounts.
▪ Interacts and works with sales, marketing, customer service, purchasing, accounting, and warehouse operations team, as needed, in the daily performance of job duties.
▪ Works closely with sales team to ensure that account activities and sales literature is up to date.
▪ Performs data entry duties, accurately entering customer-related data and sales information for current customers.
Skills/Experience:
Qualified individuals must have at least a high school diploma or equivalent, and a minimum of 2+ years’ experience working in a fast-paced demanding retail or wholesale environment. Knowledge of the video gaming industry and/or Collectibles a plus.
Position requires proficient computer skills (MS Word, Excel, PowerPoint, Outlook, Adobe, Google Sheets, and other Internet Resources (typing requirements: 45 wpm).
Strong interpersonal and writing (grammar/spelling) skills needed to interact professionally with customers, by telephone, email, correspondence, etc.
Must have proven problem-solving skills and be collaborative in a team environment.
Must have a basic understanding of sales techniques and strategies with the willingness to learn and grow.
Ability to quickly learn the company’s internal processes/controls and general aspects of the job.
Ability to work efficiently and effectively, adaptable to ever-changing market conditions, and to meet deadlines and cut-off dates.
Wages, Benefits, & Work Schedule:
1. Rate: Minimum $17.00+, plus Commission.
2. M-F (8-hour work shift) plus overtime as needed/required.
3. On occasion, may require local or interstate travel with sales team/management.
4. Individual must be extremely reliable, organized, and able to efficiently multi-tasks & set priorities.
5. Only qualified candidates with previous sales experience will be considered.
6. Company offers group healthcare, dental, vision, retirement benefits, competitive wages, Paid Time Off (PTO), a safe/harmonious work environment, and opportunity for personal/career growth.