We are a well-established postal retail store in Chino - specializing in shipping, packaging, printing, and mailing services.
Our team is dedicated to delivering exceptional customer service while providing convenient solutions for our clients’ needs. We are currently seeking a motivated, dependable individual to join our team.
Great hours, great pay opportunities, and a supportive work environment await you!
Competitive Pay: Starting from $16.00 per hour
Full or Part Time Hours: 32 – 40 hours per week
Closed on Sundays
Flexible Shifts: 6-8 hour day shifts available
Position Overview:
As a Customer Service store Representative you will play a crucial role in our store's day-to-day operations. Your primary responsibilities will include assisting customers, handling shipping/receiving tasks, and performing clerical duties. You’ll be a key part of maintaining our efficient, customer-focused environment.
Key Responsibilities:
Provide courteous and professional customer service, assisting with inquiries and transactions.
Having Notary is a PLUS (must hold a valid California Notary Public License).
Operate the point-of-sale system efficiently and process payments.
Assist customers with shipping and mailing transactions, including proper documentation and tracking.
Promote our range of services to enhance customer satisfaction and drive sales.
Maintain a clean, organized store environment, including restocking shelves and managing inventory.
Perform basic clerical tasks such as answering phones, responding to emails, and handling paperwork.
Qualifications:
Bilingual proficiency (English/Spanish) is highly preferred.
Prior experience in postal retail.
Strong communication and interpersonal skills.
Ability to multitask and thrive in a fast-paced environment.
Detail-oriented with excellent organizational skills.
Basic computer skills and familiarity with office equipment.
Reliable, responsible, and able to work both independently and as part of a team.
Availability to work flexible hours, including Saturdays.