Job Details

ID #54210800
Estado California
Ciudad Inland empire
Full-time
Salario USD TBD TBD
Fuente California
Showed 2025-07-23
Fecha 2025-07-23
Fecha tope 2025-09-21
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Document Specialist/Legal Support Services

California, Inland empire 00000 Inland empire USA
Aplica ya

Why Work Here?

“Fast-paced, energetic environment for you to flourish. Great benefits and ample room for growth!”

Position: Document Specialist

Reports To: Customer Success Manager

Location: Chino Hills, CA / In office position

Position Summary (Purpose and Function):

Responsible for checking the accuracy and rules for each assignment to make sure orders are in a format that is accepted by the specified jurisdiction and processed according to service level agreements. Responsible for answering customer queries in a time-efficient manner and provide detailed information related to pricing, delivery, services, and product offerings.

Primary Duties and Responsibilities:

Prepare and verify accuracy and completeness of legal documents

Carefully monitor and effectively manage orders from receipt to completion

Obtain and maintain timely status updates for all open orders

Manage incoming and outgoing phone/email communication with customers and vendors

Accurately bill and close all order types

Prepare or obtain deliverables for customers

Return deliverables to customers in a timely manner

Support and cultivate the company's culture, vision, mission, and values

Advise and instruct vendors on best practices for completing orders

Experience:

At least 3 years of experience in Legal, technology or professional services industry experience preferred.

About Legal Support Services:

For more than 30 years, the Company has helped to define and transform the legal support services industry with its vision and commitment to customers, the courts, and a party’s right to due process under the law. This is a company with deep industry and technology expertise and experience and a best-in-class legal services cloud management platform, for delivering legal support services including electronic filing of court documents (“eFiling”), physical court filings, and service of process. Trusted by thousands of law firms, government agencies, and companies today, the Company is poised for accelerated growth in California. With a heightened focus on selling and delivering legal support services in a transforming legal industry.

Aplica ya Reportar trabajo