The new cafe Froth is looking for an active and efficient Cafe Manager to join us. Your role primarily consists of maintaining and managing the cafe operations. The cafe does 4 things. Sells coffee, serves beer and wine from a bar,
Serves food, and hosts entertainment like live music, trivia, and game nights.
To be successful in this role of Cafe Manager, you are expected to have exceptional knowledge about cafe/restaurant marketing and operations. You will be required to work in shifts with a team. We expect you to meet sales goals for the cafe through the planning and execution of promotions and events. You will also be required to provide a professional level of customer service that creates an inclusive atmosphere for the Arcata community.
If you feel you can carry out this role effectively, we would like to meet you.
Responsibilities
Maintain working schedules on a day to day basis
Recruit junior staff and train them according to the company policies
Train employees
Ensure that the machines such as coffee machine or tea machine are working fine
Operate cleaning checklists
Keep a record of monthly expenses and revenues
Coordinate with suppliers for the stock of food and beverage and supply
Maintain healthy relationship with customers, know regulars by name
Plan and execute events like trivia, open mic, karaoke, game nights, book clubs, running clubs, vending at various events like farmers market.
Plan different deals and discounts to attract potential customers using email/text, and social media marketing.
Maintain the standard and quality of the services provided throughout your team.
Coordinate with the team to plan and execute new menu items and drink items, from supplies, recipes, training, promotional items
Ensure that the needs of the customers are fulfilled, training staff customer se
Manage the billing procedures
Ensure smooth operations of our cafe by using clear communication, best practices, procedures, and systems.
Requirements
high school diploma with relevant experience
Restaurant/cafe/venue marketing experience
College preferred
Proven experience of working as a Cafe Manager, restaurant Manager or a similar role
Basic knowledge of handheld restaurant POS systems
Ability to handle coffee machines and other appliances
Great team management skills
Ready to work in shifts
Exceptional customer service skills
Extraordinary communication and organizational skills
This is a full time position and it is a new business in an amazing location. You will be able to make tips when working in a tip-able capacity (serving customers). There are significant performance bonuses based on daily and monthly sales goals. We are looking for a long term permanent position to be filled.
Respond with your resume to this email and we will review and schedule you for an interview. Thank you and look forward to meeting you.