Join our team as a Member Services Specialist!
Are you a natural problem-solver?
Are you done with boring companies that bring no excitement or challenge into your life?
We are looking for energetic and positive team members who excel in fast-paced environments and have a passion for helping others.
If you're a customer service pro and like to join a dynamic and supportive team that encourages both individual and collective success, we'd love to hear from you.
This is an incredible opportunity working for a marketing and sales-driven CEO who is a visionary and an opportunity provider. If this sounds like an opportunity for you, apply with us!
Qualifications:
- Capable of delivering superior customer service.
- Strong interpersonal skills (including telephone skills), ability to sell, neat appearance and a commitment to success.
- Ability to work independently and as part of a team.
- Ability to adapt to unexpected situations to accommodate member’s needs.
- Basic computer aptitude.
- CPR certified.
Reports to: Site Manager (ARC,BTB, FOR, MCK), Operations Manager (EUR)
Essential job functions:
- Control club access.
- Greet members and guests by name.
- Answer phone within 3 rings with proper greeting and tone.
- Manage Point of sale entry and payment transactions.
- Schedule activities, lessons, and services as needed.
- Prepared to inform members and guests of HealthSPORT’s programs and activities as needed.
- Follow all safety and cleaning procedures for your safety and for the safety of our members.
- Perform housekeeping duties as scheduled.
- Follow opening and closing procedures.
- Communicate problems or suggestions to your supervisor in a timely manner.
- Respond to all email communication within 48 hours.
Position status: Non-exempt, Full-time or Part-time Schedule as available. May include weekends, evenings, holiday, and emergency on call coverage.
To apply, please visit https://www.healthsport.com/employment
While not required, you are encouraged to submit your resume and two (2) written professional references.