We are looking to add a customer service representative/service advisor to our team!
LEON’S CAR CARE CENTER is a 3rd generation, family-owned automotive service center since 1961. We are looking for people who can grow, are efficient, quality focused and who can have fun! Our culture thrives on trust, respect and building lasting relationships with our clients and each other. At LEON’S, it’s about each person bringing their skills and passion to a challenging and constantly evolving industry. LEON’S employees care about keeping people on the road. We want our clients to feel the energy, enthusiasm and passion we have for keeping their cars running efficiently and without worry. If you are interested in learning about all the perks of working at LEON’S CAR CARE CENTER or if you are interested in joining our team please stop by for an application. Open Monday-Friday, 7:30am-5:15pm.
Qualifications:
- A team player who is focused on providing exemplary customer service
- Excellent communication skills; both written and verbal
- Ability to multi-task in a fast-paced work environment
- Good listener
Some Duties Include:
Greet customers cordially and promptly upon entering the office
Answer phones with a smile
Make appointments, creating the optimum schedule
Enter customer data; maintain accurate and precise customer records
Generate work orders and estimates with symptoms, needs, expectations
Communicate with Department Heads and Shop Foreman in order to maximize productivity and meet customers’
expectations.
Keep apprised of status of jobs and the shop flow throughout the day
Keep coffee bar clean and well stocked
Ensure waiting area and restrooms clean and well stocked
Maintain a friendly, yet professional atmosphere at the front counter
Maintain a balanced cash drawer
Closes the business day be reconciling credit card machine and cash drawer
Maintain office supplies and designated shop supplies.
Clean, clean, clean
APPLY IN PERSON