SummaryJob title: Account Manager/Proactive Inside SalesJob ID: 202427110002Department: Grass Valley - CEDLocation: CA-Grass ValleyDescriptionSummary:We are looking for an Account Manager/Proactive Inside Sales to own multiple clients’ books of business, ensure customer satisfaction, and provide sales support. This will require both office work and work on customer sites. The ideal candidate is someone who hates to lose, is a self-starter, competitive, driven and client centric. This person needs to have an entrepreneur’s spirit and is willing to work to build our rapidly growing business.
Your ability to learn and general interest in what we do is more important than your education/job history.
You will be supported by an excellent team of engineers and technicians with vast manufacturing technology knowledge.
Reports to: Profit Center ManagerMinimum Qualifications:
Previous customer service and/or administrative experience in retail, hospitality, restaurant, etc. (office experience may be considered as well)
Computer proficiency is required
Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential
ADDITIONAL PROFICIENCIES
Stellar multitasking and prioritizing ability, as well as a strong sense of urgency
Excellent communication skills, both written and verbal
Be organized and possess strong problem-solving skills
Must show initiative, self-motivation, perseverance
Mechanical or industry interests is recommended
Preferred Qualifications:
Bachelor's degree or associates degree in relevant field OR 2 years industry experience
Working Conditions:Working conditions vary and will include warehouse, office, and external environments.
Activities will include lifting, sorting, standing, possible extreme heat/cold conditions.
Office work may include sitting for extended periods.
May include some travel – both by car and by air
Manufacturing client facilities may have hazards or dirty conditions.
Supervisory Responsibilities: NoEssential Job Functions:
Proactive client account management: Account Manager/Proactive Inside Sales will be assigned specific customer accounts and will be accountable for those clients having a consistently positive experience.
Processing orders.
Quoting and consulting on technology specs.
Help our clients migrate and modernize continuously.
Drive client spec.
Make site visits to intimately understand our clients’ business and educate them our ways to improve their business with technology.
Answer phones, take walk-ins, and answer client emails.
Build and work a strategic business plan.
Support our team’s growth and find new ways to creatively service our clients.
Help with all profit center functions where needed, including, but not limited to warehouse functions and counter sales.
CED is an Equal Opportunity Employer - Disability | VeteranCompensation Range:The compensation range for this position is $26 to $30 hourly.Other Compensation:The following additional compensation may be applicable for this position:
Profit Sharing
Benefits:Benefits available for this position are:
Insurance - Medical, Dental, Vision Care for full-time positions
Insurance - Medical only for part-time positions, 30+ hours/week
Disability Insurance
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Paid Parental Leave