Our practice is in search of a dynamic Dental Receptionist to run our front desk and create a top-notch, high quality experience for our clients. We are a close-knit team who all work together to get the job done, and we are very passionate about it being the best experience for our clients. We need a supportive, intuitive, sensible, and kind human being to help us reach our goals.
RESPONSIBILITIES
Dental Billing
Scheduling appointments for general and specialty patients
Confirm patient appointment
Able to register new patients, re-call and returning patients for scheduled visit
check insurance eligibility and benefits
Treatment planning
Prepare patient records
Communicate necessary information to assist patients with their appointments
- Head up customer service
- Greeting and checking-in clients
- Handling client payments via Square
- Managing phone lines
- Proven track record to convert leads & client calls into appointments
- New client introduction and intake
- Booking and confirming appointments to ensure a smooth experience
- Following up with clients to ensure that their experience is the best possible
- General administrative duties (copying, filing, faxing, etc.)
Requirements:
- The highest level of customer service experience with an upbeat smiling personality
- Excellent phone and computer skills
- Organized, reliable, self-starter
- Dependable. On time arrival.
- Ability to work with others as a team
- Enthusiastic and willingness to learn
Interview:
- On-site interview required