Job Details

ID #46184908
Estado California
Ciudad Fresno / madera
Tipo de trabajo Permanent
Salario USD Market Market
Fuente Stefanini
Showed 2022-10-03
Fecha 2022-10-02
Fecha tope 2022-11-30
Categoría Etcétera
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Deskside Technician II

California, Fresno / madera, 93650 Fresno / madera USA

Vacancy caducado!

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system configurations and documentationTrack and resolve customer incidents and requests through the client's ticketing toolTroubleshoot and resolve hardware and software issues for Windows devicesBackup, restoration, and migration of user dataSmart Hands support with networking, server, and telecommunications technologiesPrinter and peripheral device supportInventory management of IT assets including asset auditingAbility to research and follow appropriate KB articlesAbility to work on-call and other after-hours support needsMay provide Executive supportVarious other tasks associated with deskside servicesMay need to be available to provide support at other client locations as neededOther duties as assigned What you'll getWork with brilliant minds, often within a global capacity;Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're differentBrazilian and privately owned company;Agility, flexibility, and innovation are in our DNA;Flat organizational structure which enables faster communication and decision making; Take a look for yourselfHere's one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY

Troubleshoot and repair equipment Verify the integrity of accessories and clean the equipment Configure equipment to customer specification Install RAM, hard drives, video cards, CD-ROM's, and other peripheralsKeep the tracking and inventory databases up to date inside Service NowSet, configure, and troubleshoot PC/laptop and printers in a LAN environment Analyze, test and evaluate new productsMaintain library of current BIOS, drivers and patches for supported equipment Support remote access for laptop users, maintain call tracking, and inventory databasesBasic ability to use personal computer and software application Basic knowledge of application, connectivity, hardware, peripherals including printers and scanners, network tools, and TCP/IP protocolBasic knowledge of new technology in the information technology field Basic knowledge in a variety of PC software programs, remote toolsBasic knowledge interfaces Basic knowledge of MIS environment Basic knowledge of data and mobile device supportValid Driver"s license required

Vacancy caducado!

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