We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.Job Purpose/OverviewThe Sr. Lab Operations Manager executes key operational activities to drive completion of various projects, international and domestic, as defined by the business’s goals and strategic vision. You will work with other Operations and cross functional teams such as IT, marketing, etc. to complete tasks on any assigned projects. These include, but are not limited to, lab integrations, new product implementations, and platform support.Essential Duties and Responsibilities
Responsible for all (laboratory) operational implementation phases of domestic and international laboratory integrations, greenfield or acquisition. This includes assessing current operating model and processes, scoping and planning conversion/integration plans, and successfully executing these integrations. Key measures of success are adherence to timelines and budget, partner experience, customer experience.
Carry out operational activities as needed by the project at various levels including equipment procurement requests, providing technical requirements, personnel training and management, etc.
Liaise and form productive collaborative relationships with key Lab Operations and other stakeholders of partner laboratories as part of integration projects.
Represent Antech professionally at all times and with the understanding that this role can be ‘tip of the spear’ and shape perception of Antech and influence project success.
Identify areas of special sensitivity with regard to change management for lab partners and form plans for risk mitigation.
Execute floor-level process analyses of partner laboratories to assess risks and benefits of integration/conversion, where customer and associate experience may be at risk, and plan and implement mitigation or necessary accommodation actions with consult of OLT. Includes cost:benefit analyses.
Test and validate new processes and procedures prior to implementation
Implement operational requirements across functional teams including reference laboratory, customer service, client supplies, etc.
Collaborate with cross-functional teams including IT, Procurement, Finance, Medical, QA, Commercial/Marketing, etc. to communicate and deploy project requirements
Identify best practices across lab system and where appropriate, with OLT consult, propose process improvement plan
Monitor, document, and report on key operational metrics and notify management of potential risks
May be asked to participate in enterprise initiatives, special projects, and other duties as assigned
We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards
Education and Experience
Bachelor’s degree in a scientific discipline with at least 5 years in a laboratory operations leadership role
Demonstrated experience innovating, leading, and executing laboratory process improvement projects
Project management experience is a plus
Knowledge, Skills and Abilities
Strong knowledge of laboratory functions including equipment, lab information systems, workflows, SOPs, quality assurance protocols, etc.
Ability to objectively assess process alternatives with focus on key qualities
Strong verbal and written communications skills, including documentation of findings and recommendations; professional disposition and the ability to tactfully have difficult conversations
Tact in difficult conversations and persuasiveness to facilitate tactical successes
Ability to operate lab equipment and run tests in a laboratory setting
Ability to manage multiple priorities within a fast paced environment
Strong organization skills, time management, and attention to detail
Ability to interact with all levels of management
Strong interpersonal skills and ability to work in a team environment and build relationships
Ability to be self-directed and motivated
Proficiency with Microsoft Office Products including Word, Excel, and PowerPoint
Must be able to travel as needed to meet the needs of global operational objectives
TravelWill there be notable travel in this position? Yes Percent of time: Up to several weeks per month, sometimes internationallyWorking ConditionsThe associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.The associate will primarily work in a typical office environment including use of cubicles, computers and overhead lighting. Temperature extremes will be minimal to nonexistent. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate may need to use a copy machine, fax machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams.The Target Pay Range for this position is $112,700-$140,875 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budgetWe are a rapidly growing, stable company with excellent advancement opportunity. We offer a great benefits package and associate pet health benefits too! If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at Antech Careers (https://www.antechdiagnostics.com/about/careers/)