VIK Finance Operations Director

The Value-in-Kind (VIK) Finance Team at Visa, together with Global Sales and Commercial Operations, is focused on transforming enterprise-wide end-to-end strategy and operations that enable our sales teams and, ultimately, our clients to tap into Visa’s exceptional solutions driving additional value and growth in their business. Together we lead stakeholders around the world to drive a globally consistent approach to VIK and optimal VIK operations.The VIK Finance Operations Director will join the VIK Finance team to manage VIK initiatives across the organization in partnership with our Global Sales and Commercial Operations team advancing tools and processes that will improve current processes and analytic insights. The right candidate has experience building detailed project plans through implementation and change management, facilitating discussions and meetings to drive accountability, and creating tracking dashboards.Essential Functions:Strategic Planning and VIK Operations: Collaborate with teammates and stakeholders across the Company to help shape Visa’s strategy and approach to VIK. Drive and design VIK-related processes that enable strategic goals.Project Management: Ability to plan, execute and deliver projects on time. Lead initiative teams, roadmaps, and status updates, etc.Facilitate Governance: Maintain schedules for key touch points and facilitate meetings. Circulate email communications for agendas and action items as needed.Stakeholder Management: Communicate project status to stakeholders regularly. Set clear expectations with business partners and manage day-to-day interactions during project execution and delivery. Able to succinctly share status updates and communicate any project issues, risks to an executive audience and build relationships with senior stakeholders.Issue Resolution: Proactively identify, manage and mitigate project risks and find ways to accomplish project goals. Drive predictive, forward-looking view of performance, and escalate issues with stakeholders for resolution.Change Management: Partner with key stakeholders to formulate well-laid implementation and change management plans. Identify impacted audience, appropriate method and timing of communication, coordinate stakeholders in creation of accurate user-friendly resources (including process documentation), and ensure proper training is arranged.Successful Qualities:Business acumen: Understanding of company and Finance strategy, how transformation ambitions link to the specific initiatives.Strong voice for issue resolution: Active role in driving cross-initiative and cross-functional intervention for resolution of challenges leveraging critical thinking and creative problem-solving.Strong communication: Verbal and written communication, presentation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels. An ability to influence without direct authority, as well as demonstrate an appropriate level of assertiveness, is critical. Proven strong communication with senior leadership to provide transparency and drive clear accountability for ownership of activities and milestones.Change champion: Engage and activate leaders and stakeholders towards change, driving positive sentiment and willingness towards transformation.Self-Starter: Working with limited direction, usually within a complex and evolving environment, to drive delivery of solutions while influencing cultural change. Demonstrated ability to manage multiple projects simultaneously and to resolve scheduling and other conflicts to meet all deadlines.This is a hybrid position. Expectation of days in the office align with Global and local policies.