DescriptionThe responsibilities for this role include configuring courses, generating reports, developing certifications, designing learning paths and curricula, and collaborating with internal stakeholders to enhance the learning experience. This position requires robust technical and communication skills, superb customer service orientation, and strong collaboration skills. Specific Responsibilities: Creating and updating courses in the LMS, registering learners, and consulting with learning Program Leads. Maintaining courses through their lifecycle and updating and archiving as necessary. Create and design learning materials. Manage LMS user access. Monitor system users and ensure that users have the right access and roles. Creating and maintaining job aids, templates, and documents for other LMS users and super users. Create and manage LMS reports for various stakeholder groups. Troubleshoot issues in the LMS and escalate as appropriate. Support in LMS feature releases and updates. Educate/support people managers to use the Manager Functionality in the LMS. Manage the team inbox to respond to customer inquiries by answering or escalating to the right program lead. Manage pre and post-class communications. Record class attendance and course completions in LMS.Additional Skills & Qualifications BA/ BS degree or practical experience 1-2 years of Learning Management System Administration experience, preferably Absorb LMS and/or Compliancewire Experience with Articulate Storyline or e-learning authoring tools Strong interpersonal and written/verbal communication skills Strong customer service orientation Strong collaboration skills Passion for trying, learning, improving, and sharing best practices Proactive team member with excellent attention to detail Ability to balance competing prioritiesPay and BenefitsThe pay range for this position is $35.00 - $45.00Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a hybrid position in Foster City,CA.Application DeadlineThis position will be accepting applications until Jan 8, 2025.About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.