Vacancy caducado!
- The Systems Administrator both assists others on the Server team and may also serve as a point of contact for supporting IT Infrastructure.
- Under guidance and direction of more senior team members, they provide operational support for the Microsoft server infrastructure
- Working closely and collaboratively with other support engineers to ensure that various server management tools and alarm activities are current; in order to ensure that pro-active actions can be taken to minimize server downtime
- They will work and coordinate with technical support personnel, both internal and external (vendors), to provide fast resolutions for users on desktop/server related issues
- Resolves problems in a prompt, professional manner and escalates when necessary for problem resolution
- Records and manages incidents in appropriate problem management tools, being sure to follow up and ensure that resolutions are implemented
- Maintain NTFS security and audits
- Participate in after-hours and weekend on call support rotation for end user computers, network, and servers
- Assist in configuring and maintaining Linux and Windows servers and Active Directory design and implementation
- Collaborates with other support staff to ensure high availability of Microsoft Network, including but not limited to, email, file servers, SQL servers, Backup and SAN
- Evaluate and install new software releases, system upgrades, patches, and resolve software-related problems
- Manage Active Directory, DNS,DHCP, Event Logs, and security-related tools
- Perform system backups and recovery
- Build, install, configure, troubleshoot, and administer servers/SAN/NAS
- Participate in testing and recommending various hardware and software technologies that will improve performance and reliability
- Review and test backup strategies and recommend enhancements to improve reliability and reduce downtime
- Create and maintain excellent environment documentation and keep detailed server maintenance logs
- Test and implement strategies and procedures for keeping desktops, laptops, and servers current with the latest security patches and anti-virus updates
- Conduct hardware and software tests to ensure compliance with current standards
- All other duties as assigned by Director of IT
- While performing the duties of this job the employee is frequently exposed to computer terminals, maintain operational, configuration, or other procedures as expected of a System Administrator.
- Provide desktop, phone and remote support to all staff members, assist in Helpdesk related tasks.
- Maintain Helpdesk tickets and assignment of tickets.
- Monitor Nagios alerts and escalate where necessary.
Vacancy caducado!