Vacancy caducado!
Position Overview:Determines and revises clinician and patient scheduling, and works under the direction of clinicians to schedule and coordinate inpatient and outpatient procedures. This position counsels patients regarding pre-operative and postoperative instructions and tests, ensuring all necessary steps have been completed prior to scheduled procedures.Verifies insurance coverage and obtains the necessary referrals/authorizations for all services rendered. Works with clinicians to accurately and compliantly code and post the clinicians' charges and co-payments using the Front Desk Check-In/Check-Out process. Has the ability to cover any non-clinical position within the Care Center.Principal Accountabilities:
General office and miscellaneous responsibilities required to ensure a smooth flow of work and effective patient and clinician service.
Performs Front Desk Check-inprocess. At some locations, duties may include posting co-payments and all other payment to patient account using the computerized business system.
This may include working the Rejection Report, Missing Charge Report, cash handling according to the Cash Handling policy and knowledgeof CPT, HCPCS and ICD-9 codes as they pertain to billing.
Performs patient registration and referral activities utilizing the computerized business system. Includeson-line referrals, third party contacts,tracking referrals, communicating with patients and facilitating service.Sends all medical records and pertinent data to providerof service.
Performs scheduling activities utilizingthe computerized businesssystem and coordinates associated communication activities. This includes printingschedules, arriving/no-showing patientvisits, printing encounterforms, printing and rescheduling patientsas needed.
Properly completes appropriate Care Center forms such as Advance Beneficiary Notice (ABN) and FinancialWaivers, Advanced Directives/Durable Power of Attorney forms.
Qualifications:Education:High school diploma or equivalent.Knowledge:
Sufficient current knowledge of HMO/PPO insurance programs to correctly assess the need for prior authorization for procedures/referrals and to interpret patient financial information.
Sufficient current knowledge of medical billing procedures, including CPT, ICD-9 and HCPCS codes, and medical terminology to accurately enter charge and copayment data into billing programs to support accurate billing or patients' various medical insurance carriers and ensure appropriate reimbursement in compliance with applicable regulations.
Knowledge of physician office scheduling procedures sufficient to create and manage efficient schedules for multiple physicians, as would be typically obtained in a year of similar experience.
Administrative knowledge of surgical and medical procedures.
Knowledge of medical terminology sufficient to identify, interpret and explain medical procedures to patients, third party payors and medical facility personnel.
Experience:
Medical office experience sufficient to perform in all duties and aspects of the Care Center front office, including computerized scheduling and billing, complex coding, and specific and general office duties, as can be obtained with 2-3 years of experience in a medical office.
Specialty medical office experience preferred.
Skills:
Proven skill in analyzing situations and making timely decisions in areas of accountability.
Typing speed andaccuracy at 45 CWPM, allowing for the accurate computer entry of the needed volume of data, and to queryaccounts while patients are on the phone.
Excellent telephone and customer service skills.
Organization: Sutter Davis HospitalEmployee Status: RegularEmployee Referral Bonus: NoBenefits: NoPosition Status: Non-ExemptUnion: NoJob Shift: VariableShift Hours: 8 Hour ShiftDays of the Week Scheduled: Varied DaysWeekend Requirements: One Weekend Shift a MonthSchedule: Per DiemHrs Per 2wk Pay Period: Per DiemAll qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Vacancy caducado!