Pet Food Express is seeking an HR Coordinator who combines a proactive, detail-oriented approach to coordinating critical responsibilities supporting benefits administration, payroll recordkeeping and office management. Reporting to the Sr. Manager, HR Operations, you will be a central figure in our team, working closely with individuals at all levels of the organization. We are looking for a candidate with meticulous attention to detail, unwavering confidentiality, and the ability to work diligently independently and collaborate effectively as part of a team. This role requires someone who can take initiative, exercise good judgment, and commit to service excellence in a fast-paced, evolving workplace. Please Note: This is an on-site position located at our corporate headquarters in Concord, CA. Candidates who are remote or outside of reasonable commuting distance will not be considered for this role.Responsibilities
Perform comprehensive administrative duties; maintain and update payroll records, ensuring accurate documentation in the HRIS system and keeping all records (paper and electronic) up to date.
Verify and audit payroll and benefits entries to ensure accuracy and compliance.
Support I-9 documentation, including verification, updates, and compliance.
Generate employee notifications for status changes, benefits updates, and other key communications.
Manage Payroll/HR email inbox workflow and prioritization, ensuring timely responses to inquiries and requests.
Respond to payroll and HR administrative questions, providing excellent customer service.
Become a company resource on Payroll/HR policies, best practices, and systems.
Manage the organization and processing of HR department credit card statements and receipts, ensuring accurate tracking and timely reconciliation.
Assist in the organization of company events, such as townhalls or executive meetings, including catering and logistical support.
Support employee-related services like discounts, service awards, and new hire swag distribution.
Provide reception services, including greeting visitors, managing incoming calls, handling incoming/outgoing mail, packages and courier services in line with company standards.
Oversee office supply inventory and ordering to maintain a well-stocked and functional workplace.
Ensure the confidentiality and security of HR records and assist with building security tasks, such as visitor control.
Assist the Payroll and Human Resources teams with ongoing tasks and special projects as assigned.
Qualifications
2-3 years of experience in a high volume HR, Payroll, or similar administrative role.
Associate's Degree in Human Resources or a related field is preferred.
Familiarity with Human Resources procedures and practices.
Acute attention to detail, combined with strong numerical and organizational skills.
Excellent time management abilities with the aptitude to prioritize and complete numerous tasks, adhering to strict deadlines.
Highly effective communication and interpersonal skills, with a focus on customer service responsiveness and urgency.
Excellent relationship, interpersonal and teambuilding skills.
Experience with Ceridian, ADP or similar payroll systems. Proficient with Microsoft Office suite, and capable of adapting to new software systems.
Strong ethical conduct with regards to confidentiality and privacy.
A team player who can also work independently, initiating and exercising sound judgment.
Enthusiasm and ability to work on-site M-F from our corporate office in Concord, CA, and a consistent record of punctuality and reliability.
PFE Perks:
Grow with us: Many potential career paths and options for advancement within the company.
Continued Learning: A focus on your development and leadership training.
Generous in-store employee discount that extends to your family.
Be Healthy: Health with FSA options, dental, and vision insurance – even pet insurance!
Plan for the future: 401k with employer match.
Get Rewarded: Employee referral bonuses.
Rest and Relax: Competitive Paid Time Off
The salary range for this position is expected to be $27.00/hr - $28.50/hr Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience.
About the Company
Pet Food Express is a leading California-based pet specialty retailer with a passion for improving the lives of pets and their owners. Our philosophy revolves around the belief that pets are part of the family, deserving of the best care possible. Since our inception, Pet Food Express has been committed to making a positive impact on the communities we serves by promoting responsible pet ownership, supporting various animal welfare initiatives, and ensuring pets are happy, healthy and homed. With over 60 locations across the state, Pet Food Express has become a trusted destination for pet parents seeking high-quality products and personalized advice from knowledgeable and dedicated staff.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.
Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.
For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
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