The Credit & Collections Manager is responsible for the timely collection of payments from our customers and accurate accounts receivable reporting for our Aerospace group. This is an individual contributor position, with overall responsibility to the company for credit and collections. We’re looking for someone who is well organized, demonstrates ownership and initiative to accomplish goals to join our team in this capacity. The position is located in Southern California, with flexibility to work out of one of our locations in the City of Industry or Commerce, California. Responsibilities:
Establish accounts for new customers by reviewing credit application materials and obtaining further information as needed and to determine credit viability.
Perform yearly and ad hoc credit reviews of existing customers and maintain up to date resale certificates.
Accountable for reducing delinquency for assigned accounts.
Makes collection calls and/or correspondence so that collection efforts result in maximum benefits. Watch for key indicators that a customer account is falling behind, becoming delinquent.
Coordinate activity with Sales department regarding disputes on outstanding invoices.
Drives continuous improvements and/or changes to processing methods to improve accuracy and efficiency.
Enlist the efforts of senior management when necessary to escalate the collection process.
Establish and maintain effective and cooperative working relationships with customers, general managers, outside and inside sales. These relationships can be critical with collections efforts.
Prepare for and attend regular receivable meetings.
Providing customer service regarding collection issues, process and review account adjustments, misapplied payments, resolve client discrepancies and short payments.
Required to produce a full monthly reporting suite that will include overdue debtors, disputes lists and cash projections.
Ability to work extended hours, including evenings and weekends, may be required at times.
This job description is not all inclusive of all duties. Other duties or projects may be assigned.
Salary range - $106,000 - $116,000