Description If you're looking for work as a Customer Service Representative, this position via Robert Half, situated in a dynamic, rapidly-changing call center, might be for you! We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. If you're looking for a short-term contract / temporary to hire engagement, and can work in City of Industry, California, this could be the Customer Service Representative position for you!Responsibilities
Receive and send written business correspondence
Manage incoming telephone calls
Contribute accurate, friendly customer service in a timely fashion
You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements - Excellent customer service and office administrative skills
Proficiency with Microsoft office applications
Supportive, positive attitude with a professional demeanour applied to all tasks
Strong computer skills including customer database systems
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Email Correspondence experience
Call Center Customer Service experience
Proficiency in consumer collections
Excellent verbal, written, and social communication skills
1+ years of past relevant experience
No stranger to performing extensive research to resolve complex customer inquiries
Ability to simplify complex problems and build solutions
Demonstrated ability to interact effectively with internal and external partners and clients/customers
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .