Description We are seeking a bilingual Mandarin Pricing Assistant to join our dynamic team. In this position you will be responsible for maintaining local and global network of pricing and other freight options possible for customers.
Provide prompt and professional responses to all customer inquiries, overseas partners, and agents regarding Ocean and Air freight pricing and quotes.
Collaborate effectively with Ocean/Air carriers, domestic/local drayage/intermodal services, and cross-border companies to ensure competitive shipping rates and optimal service delivery.
Demonstrate exceptional communication skills in managing both internal teams and external stakeholders, ensuring timely follow-ups on all quotations.
Review, analyze, and interpret service contracts to ensure accurate understanding of terms and conditions.
Develop and continuously expand a local network of trusted carriers and a global network of agents to secure the best shipping routes and most cost-effective pricing.
Build and maintain strong, long-term relationships with vendors to access up-to-date pricing and industry insights.
Proactively coordinate with the operations team, carriers, and other key parties to resolve issues and ensure the seamless delivery of customer shipments.
Perform other related duties as required to support operational efficiency and customer satisfaction.
Requirements
In-depth knowledge and understanding of both domestic and international transportation industries, including trucking, air, and ocean shipping modes. (minimum two years experience preferred)
Excellent written and verbal communication skills, with the ability to communicate clearly and effectively with both internal teams and external partners.
Meticulous attention to detail and a commitment to thorough follow-up with clients to ensure satisfaction and accuracy.
Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word), with the ability to create and manage reports, presentations, and correspondence.
Strong problem-solving skills to handle complex logistics challenges and maintain customer satisfaction.
Bilingual Mandarin
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .