Logistics Business Support (Sales staff) – Bilingual (English/Korean)

Key ResponsibilitiesCultivate and nurture strong, long-term relationships with existing key accountsServe as the main point of contact for key clients, addressing their needs, concerns, and requests promptly and effectivelyCollaborate with internal teams to ensure that products or services align with the client's requirementsProvide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfactionWork closely with cross-functional teams to address customer concerns and improve overall service qualityActively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-sellingNegotiate contracts, pricing, and terms to ensure mutually beneficial agreementsFacilitate the renewal of contracts and agreements, aiming for long-term partnerships Pay: $25 to $28/ hr