Vacancy caducado!
- Expert level experience on all aspects of enterprise collaboration technologies, with an extremely strong emphasis on Cisco Webex Calling, Webex Contact Center, Cisco on-prem collaboration offerings (CUCM, Unity Connection, Jabber, UCCX, Expressway), and hybrid interop with Webex cloud services
- Expert level experience in installation, maintenance, and troubleshooting of Cisco VC hardware solutions (including Webex Room and Room Kit products), BrightSign media players, and various audio-video components
- Expert level experience with Webex webinar, event, and meeting production, including stage management, presentation, breakout room management, and live/historical reporting/troubleshooting
- Experience with enterprise migrations from CUCM on-prem to cloud-based Webex Calling, including e911
- Senior level experience with legacy PBX and TSP solutions maintenance, troubleshooting, circuit rationalization, cost analysis, and PBX migrations (including TDM, PRI, DID, POTS)
- Senior level knowledge and troubleshooting experience with LAN networking including TCP/IP suites (e.g. DHCP, DNS, LDAP, SIP), network management (e.g. QoS, SNMP, SSH, telnet), and familiarity with SD-WAN
- Multi-year experience with implementation and maintenance of digital signage, room schedulers, workplace experience platforms, and CDN’s, such as Appspace
- Experience with product and project management methodologies, including Agile, Scrum, and Kanban
- Experience with management of Zoom and Microsoft Collaboration toolset (e.g. Teams, OneDrive, Yammer)
- Bachelor’s Degree in Computer Science or related field
- 5-7 years of experience managing enterprise national and/or global Cisco collaboration and networking environments; equivalent combination of education, training and experience will be considered
- 5-7 years of AV design, implementation, and support
- Cisco Certifications: current CCNA minimum, current CCVP preferred
- Expert level Webex Control Hub and CUCM administration skills
- Expert level knowledge and RCA techniques for video conferencing protocols (e.g. H.323, H.264, H.221, and SIP)
- Expert level troubleshooting skills for traditional network and IP telephony technologies
- Expert level telephony admin skills, including dial plan management, e911 implementation, and call routing
- Extensive knowledge and experience in designing and installing integrated collaboration meeting rooms
- Wide breadth of hands-on network administration skills
- Experience with management of virtual servers, with an emphasis on Cisco UCS and VMware offerings
- Thorough understanding of Microsoft Windows environment (including Azure Active Directory, IIS and SQL)
- Proficiency with Agile/Scrum/Kanban product and project management using tools such as Atlassian/Jira
- Scripting and coding knowledge and experience (Python and APIs)
- Mac and PC proficiency, including Microsoft365 suite for both platforms
- Familiarity with Davinci Resolve or other video content creation/editing tools
- Exceptional team player and thoughtful mentorship of junior engineers and technicians
- Excellent written, verbal and presentation skills
- Must be able to lift 60 lbs.
- Active role in Cisco/Webex online community
- Appreciation and respect of cultural differences within our global company
Vacancy caducado!