LocationLa Costa Resort and SpaNestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.Job DescriptionThis is a coordinator position that is crucial to building and maintaining a customer service relationship with the La Costa membership base. The membership experience position will take the lead in assisting all members with daily service needs and assist the membership team in developing and promoting all member events, programs, and socials needed to support Club operations and membership base. This position will also support the promotion of new membership sales and member retention. ResponsibilitiesInclude the following:
Responsible for updating all membership programs Resort Suite, Club Essentials, Filebound and Club directory and any other programs contributing to the membership organization.
Assist the Member Relations Coordinator in managing The Club’s Social Media and all other publications (Facebook, member newsletter, etc.)
Support the planning and facilitation of club events and activities.
Responsible for all profit and loss, recap and financial details for member events, programs and activities.
Assist in scheduling entertainment for member events, handle vendor agreements, insurance all logistics with membership team.
Coordinate with membership team to create flyers for events, e-blasts and distribute throughout the property.
Assist, support, promote and maintain the Member website including the online calendar.
Assist with member roster changes for additions and cancellations with membership team. Assist with all reports to help capture clear picture of membership changes and reports.
Gather information and help support Member e-blast communications/ Club marketing.
Work with membership team to Establish RSVP lists for member events, confirmation, greet and check in members at Prospective Member Parties. Maintain accurate RSVP lists for club events & ensure attending members are charged correctly to their member accounts.
Promote the club internally and at local and community events to support new membership sales.
Interface with Department Heads and work through challenges that affect Members.
Assist in all processes and administrative coordination of For Sale List, Processing membership updates, leave of absence, cancellations, and membership changes.
Interface with members and Department Heads to ensure all challenges and concerns from members are addressed and followed up.
Ensure all member room requests are taken care of and scheduled properly.
Assist with various proofing tasks when asked to do so.
Assist with mailings when necessary.
This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience is required.
Club, hospitality or event planning experience preferred.
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Pay Rate: $21.40/hr
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].
Job LocationsUS-CA-CarlsbadPosted Date4 hours ago(3/28/2024 5:01 PM)Requisition ID 2024-107485 of Openings 1Category (Portal Searching) Administrative/Clerical