Job Details

ID #52156062
Estado California
Ciudad Burbank
Full-time
Salario USD TBD TBD
Fuente Robert Half
Showed 2024-07-23
Fecha 2024-07-24
Fecha tope 2024-09-22
Categoría Etcétera
Crear un currículum vítae

Call Center Representative

California, Burbank, 91501 Burbank USA

Vacancy caducado!

Description MUST BE LOCATED IN SOUTHERN CALIFORNIA AND BILINGUAL IN SPANISH AND ENGLISHA non-profit in San Fernando is currently seeking a highly motivated, confident and experienced outbound Call Center Agent with Spanish fluency and impressive sales skills to join their remote friendly team. The successful candidate will be responsible for making outbound calls, using a prepared script, to potential customers to pitch their service, answer queries, and gather or confirm information.Key Responsibilities:

Conduct outbound calls to prospective customers, leveraging your conversation skills in Spanish and English.

Follow a prepared script and utilize persuasion techniques to engage potential customers and generate leads.

Maintain a friendly, professional tone at all times, providing exceptional customer service.

Accurately capture and record customer information in our database.

Identify customer needs, clarify information, and provide solutions based on their service offerings.

Keep on track of work progress in order to meet the targets and reach metrics

Participate in training and development sessions to improve your sales and communication skills.

Requirements

Key Requirements:

High School Diploma; a degree in communications, marketing, or related field will be an added advantage.

Proven experience in a sales-related role, preferably within a call center environment.

Fluency in Spanish and English with excellent command of the language for verbal and written communication.

Strong communication skills, with an ability to persuade and negotiate.

Excellent customer service skills and a commitment to organizational success.

High level of comfort with technology, including CRM systems and call center equipment.

Self-motivated with a results-driven approach.

Strong work ethic and reliability, with the ability to work a flexible schedule, including evenings or weekends if necessary.

High-speed, reliable internet connection for remote work.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

Vacancy caducado!

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