A. Patient transports
Pick-up and deliver patients as directed byispatch.
Lift and move patients as required.
Communicate with nursing staff, patients and family members to provide information and assurance that appropriate care has been or will be given in a compassionate and respectful manner.
Ensure receipt of all forms pertaining to special patient requirements from nursing staff, social services and/or case managers immediately upon arrival at all health care provider facilities.
Obtain transfer packet from the charge nurse at the hospital and/or skilled nursing facility immediately upon arrival to pick-up a patient and, give patient’s transfer packet to the charge nurse upon arrival at another hospital and/or skilled nursing facility.
B. Operation of vehicles
Operate the company’s vehicles as assigned by Dispatch in a safe and lawful manner.
Ensure that vehicle is operable and fully stocked with required equipment upon commencement of shift.
Monitor and maintain the general condition of the vehicle, keep it clean inside and out so as to maintain a positive image of Pentagon Rides & Transport LLC
Report all needed vehicle repairs and turn in required maintenance forms to the shop mechanic at end of a work shift.
Report availability status to Dispatch on a regular basis throughout shift and for each increment of 15 minutes waiting time.
Adhere to all speed limits, motor vehicle laws and all other requirements as presented in the initial training with Veterans Rideshare, and the company’s employee handbook and safety manual.
Maintain a daily van log and verify with dispatch all log information and patient problems on a regular basis during each work shift.
C .Miscellaneous
Provide professional, courteous service to achieve maximum patient satisfaction.
Present a professional personal appearance in accordance with dress code policy in the employee handbook.
Maintain professional pubic relations in every facility visited.
Responsible for check and adhering to daily work schedules.
Work varied schedules including nights, weekends, holidays, changing start times and long hours including overtime whenever requested.
Keep current on all certifications as required by law including, but not limited to, a California Drivers License, First Aid and Adult, Child, Infant CPR cards.
Perform all continued training according to Pentagon Rides & Transport LLC and adhere to all company policies and procedures.
Minimum Qualifications: Must have a caring, responsible work ethic, valid
California Driving License, First Aid and Adult, Child, Infant CPR certification or EMT
certification; Must complete required online and on the job training. Recent, verifiable and directly related work experience. Customer
service experience. Effective oral and written communication skills. Must be a
self-starter, motivated, have cooperative interpersonal skills, and consistently
demonstrate pride in the job performed. Must be able to lift a minimum of 50 lbs without assistance.