A CATV Field Supervisor is responsible for managing and overseeing the work of CATV technicians and installers engaged in various field operations, including cable plant construction, installation, service, and maintenance. They also ensure work is completed according to industry standards and regulations, manage inventory, and may handle tasks related to customer service, such as disconnections and reconnections.
Key responsibilities of a CATV Field Supervisor:
Supervision: Directing and managing the work of field technicians and installers.
Installation and Maintenance: Performing and overseeing the installation, service, and maintenance of cable television, internet, and related broadband services.
Compliance: Ensuring work is performed according to departmental and industry specifications, including safety standards and regulatory guidelines.
Inventory Management: Managing inventory related to cable plant construction and maintenance.
Customer Service: Handling tasks like new installations, disconnections, and reconnections.
Troubleshooting and Repair: May be involved in after-hours network troubleshooting and repair.
Training and Development: Overseeing training for field personnel and potentially fulfilling the duties of Lead Technicians or Advanced Technicians.
Operational Efficiency: Analyzing operations and performance to improve productivity and work qualit
Need to tavel to other service area as needed