The Client Coordinator works with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules. The Client Coordinator understands the needs, requirements, and preferences of all client types (patients, facilities, referral sources, caregivers, and staff) and optimizes staffing ratios. Through daily interaction with clients and caregivers, the Client Coordinator builds relationships with clientele to foster additional business opportunities. Essential Duties and Responsibilities:
Builds relationships with Maxim clients and active caregivers to understand their scheduling needs, requirements, and preferences
Coordinates and confirms schedule with clients and active caregivers
Records caregivers’ correspondence, needs, availability, and schedule in system of record
Ensures all placements adhere to applicable compliance and contract requirements
Partners with Business Development Manager, Clinicians, Recruiters, and Field Support staff to debrief on staffing shortages, client satisfaction, and business development opportunities
Assists with other duties as needed
Minimum Requirements:
High School degree or equivalent required, some completed college coursework preferred
One year work experience in a team environment
Must meet all federal, state, and local requirements
Proficiency in MS Office, Internet, and email
Must be energetic, highly motivated, and able to work in a fast-paced environment
Must be highly organized, detail oriented, and have exceptional planning and problem solving skills
Excellent verbal and written communication skills
Wage/Salary Information:$19.50 - $25 per hour, plus $2000 annual bonus potentialBenefits At Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Competitive pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Awards and recognition programs
About Maxim Healthcare Services
Maxim Healthcare Services has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.